{"id":4688,"date":"2024-09-23T07:16:14","date_gmt":"2024-09-23T07:16:14","guid":{"rendered":"https:\/\/staging.bordier.com\/?post_type=legal_compliance&#038;p=4688"},"modified":"2025-01-30T14:44:03","modified_gmt":"2025-01-30T14:44:03","slug":"security-guideline","status":"publish","type":"legal_compliance","link":"https:\/\/www.bordier.com\/fr\/legal-and-compliance\/singapore\/security-guideline\/","title":{"rendered":"Singapore &#8211; Legal and Compliance &#8211; Security Guideline"},"content":{"rendered":"\n<section id=\"section-block_8b0f5d62c0527047e35c580c1f552c41\" class=\"page-hero-outer basic-style type-simple\">\n    <div class=\"holder\">\n        <div class=\"page-hero-content\">\n            <div class=\"acf-innerblocks-container\">\n\n<h6 class=\"wp-block-heading\">Legal &amp; Compliance <\/h6>\n\n\n\n<h1 class=\"wp-block-heading text-indent-s\">Security <strong><em>Guideline<\/em><\/strong><\/h1>\n\n<\/div>        <\/div>\n    <\/div>\n    <\/section>\n\n\n<div class=\"wp-block-group background-light\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<section id=\"section-block_8c772b3e4b61a4ef8258c579a6a3b88f\" class=\"aside-toggler-outer full-link line-list\">\n    <div class=\"holder\">\n        <div class=\"toggler-headlines\">\n            <ul>\n                <li class=\"disabled\">Index<\/li>\n            <\/ul>\n        <\/div>\n        <div class=\"text-holder post-entry\">\n            <h3 class=\"elementor-widget-container\">Security<\/h3>\n<h4 class=\"elementor-heading-title elementor-size-default\">Internet Security: Recommendations for Safe Surfing<\/h4>\n<p>The Internet is a public area and an excellent communications instrument. However, it is also susceptible to fraudulent activities. But with due caution you can largely eliminate the risks. These recommendations include a number of guidelines for navigating the Internet safely, and in particular some hints on how to use our eServices platform.<\/p>\n<h4 class=\"elementor-heading-title elementor-size-default\">Security tips for using eServices<\/h4>\n<div class=\"elementor-element elementor-element-2c4c868 elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-text-editor\" data-id=\"2c4c868\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Always enter https:\/\/eservices.bordier.com in your browser<\/p>\n<p>To get to the login page, enter https:\/eservices.bordier.com in your browser. Then the following URL will appear in the address bar of your browser:<\/p>\n<p><img alt=\"\" decoding=\"async\" alt=\"\" class=\"alignnone size-full wp-image-5949\" src=\"https:\/\/media.bordier.com\/wp-content\/uploads\/2021\/11\/security.png\" sizes=\"(max-width: 451px) 100vw, 451px\" srcset=\"https:\/\/media.bordier.com\/wp-content\/uploads\/2021\/11\/security.png 451w, https:\/\/media.bordier.com\/wp-content\/uploads\/2021\/11\/security-300x43.png 300w\" alt=\"\" width=\"451\" height=\"65\" \/><\/p>\n<p>Do not use any links from a website or an e-mail that lead you direct to this URL.<\/p>\n<p>Always ensure that you are on a secure website before submitting your information via your web browser. It will be \u201chttps:\/\/\u201d rather than \u201chttp:\/\/\u201d and it will contain a padlock icon on the status bar at the top of the browser.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-027720a elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-heading\" data-id=\"027720a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4 class=\"elementor-heading-title elementor-size-default\">Pay attention to padlock in status bar and \u201chttps\u201d sites<\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-9047148 elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-text-editor\" data-id=\"9047148\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>We process data to provide banking and financial services in the context of the performance of contracts signed with our clients or to take pre-contractual measures in connection with an application. The data is primarily processed in a manner consistent with the product concerned (e.g. bank account, credit, securities, deposits), in particular to assess needs, provide advice, asset management and assistance, and to execute transactions. You will find further information about the purpose of data processing in the general terms and conditions of the Bank.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-4944772 elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-heading\" data-id=\"4944772\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4 class=\"elementor-heading-title elementor-size-default\">Always leave eservices.bordier.com via the logout button<\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-95f923e elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-text-editor\" data-id=\"95f923e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Leave eServices using the logout function. Simply closing the browser window is not sufficient to terminate the secure Internet connection. Do not save your online banking login details on the browsers by clearing your browser\u2019s cache and history after each session.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-10f08ff elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-heading\" data-id=\"10f08ff\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4 class=\"elementor-heading-title elementor-size-default\">Never tell anyone your user-id and password, store one-time-signature devise safely<\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-184de30 elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-text-editor\" data-id=\"184de30\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Bordier &amp; Cie provides users with a user-id and password as well as the One Time Signature Devise (Smart Card and Calculator) so that they can access eServices. The user-id is defined by Bordier &amp; Cie and sent to the user by hard mail. The password is sent by separate cover, and must be personalized by the user the first time they log in. We recommend changing your personal password regularly. The new password must have between 8 and 16 characters. You should avoid personal telephone numbers, dates of birth, car license numbers, etc. Do not under any circumstances save the password on your computer or reveal it to anyone else. Please note that for security reasons, Bordier &amp; Cie will never ask you for your password by phone, e-mail, letter, SMS or social media. Always keep the One Time Signature Devise provided to you by Bordier &amp; Cie in a safe place.<\/p>\n<p>Bordier &amp; Cie shall be entitled to consider any person who gains access to the eServices using the above to be an authorised used without further inquiry or investigation. Consequently, any loss or damage sustained by you by reason of an unauthorised access to the eServices shall be borne by you, and you will indemnify Bordier &amp; Cie against all loss, damage, costs or expenses incurred by the Bank as a result of the provision of the eServices.<\/p>\n<p>Bordier &amp; Cie should be informed immediately in the event of loss, disclosure, theft, fraud, misuse of the above.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-e5acf9f elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-heading\" data-id=\"e5acf9f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4 class=\"elementor-heading-title elementor-size-default\">Always use a device that you can trust<\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-65975fe elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-text-editor\" data-id=\"65975fe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<p class=\"elementor-widget-container\">Do not use a shared computer or device that cannot be trusted for internet banking such as the computer at an Internet caf\u00e9 and other public places. These devices may be installed with certain software that could capture your personal information without your knowledge and approval. If you have to use such shared computer or devise, never leave the PC unattended, always leave Bordier &amp; Cie eServices via logout, and make sure you clear the browser cache.<\/p>\n<\/div>\n<div class=\"elementor-element elementor-element-52316b9 elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-heading\" data-id=\"52316b9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4 class=\"elementor-heading-title elementor-size-default\">Cookies<\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-49ea493 elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-text-editor\" data-id=\"49ea493\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<p class=\"elementor-widget-container\">Do not use a shared computer or device that cannot be trusted for internet banking such as the computer at an Internet caf\u00e9 and other public places. These devices may be installed with certain software that could capture your personal information without your knowledge and approval. If you have to use such shared computer or devise, never leave the PC unattended, always leave Bordier &amp; Cie eServices via logout, and make sure you clear the browser cache.<\/p>\n<\/div>\n<div class=\"elementor-element elementor-element-b3e9afa elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-heading\" data-id=\"b3e9afa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4 class=\"elementor-heading-title elementor-size-default\">Do not open aditional browser windows<\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-710cc41 elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-text-editor\" data-id=\"710cc41\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Even when you have a secure Internet connection (https:\/\/), opening additional browser windows can give other people access to your computer. If at all possible you should avoid non-https sites for online transactions.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-e66b089 elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-heading\" data-id=\"e66b089\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4 class=\"elementor-heading-title elementor-size-default\">Different e-mail addresses for different purposes<\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-2624c1c elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-text-editor\" data-id=\"2624c1c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<p class=\"elementor-widget-container\">We recommended using your regular e-mail address for communicating with people and companies that are known to you. But if you absolutely have to communicate with unknown websites, to reduce spam you should create an alias for your e-mails and use this alias for e-mail correspondence with these unknown websites.<\/p>\n<\/div>\n<div class=\"elementor-element elementor-element-2e297a8 elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-heading\" data-id=\"2e297a8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4 class=\"elementor-heading-title elementor-size-default\">Different SSL Certificate Warning Messages<\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-ead2dba link-underline elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-text-editor\" data-id=\"ead2dba\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Digital certificates provide security to websites by encrypting sensitive data and verifying the identity of the websites that are secured. Certificates are provided to website owners to ensure the security of online communications.<\/p>\n<p>SSL problem messages and warnings are often displayed in an attempt to protect website users from potentially compromising situations. However, an SSL error message may also indicate a problem that is entirely innocuous in nature. In this second case, there is often an issue either with the website you are connecting to or even possibly a misconfiguration on your own end.<\/p>\n<p>If you ever encounter an SSL related warning (such as a security certificate mismatch, certificate not trusted, or secure and non-secure items, see below), you may want to hold off on entering your login details or credit card information until you can make sure you are not in a compromising online situation.<\/p>\n<p><img alt=\"\" fetchpriority=\"high\" decoding=\"async\" alt=\"\" fetchpriority=\"high\" class=\"alignnone size-full wp-image-5951\" src=\"https:\/\/media.bordier.com\/wp-content\/uploads\/2021\/11\/certificate_msg.png\" sizes=\"(max-width: 504px) 100vw, 504px\" srcset=\"https:\/\/media.bordier.com\/wp-content\/uploads\/2021\/11\/certificate_msg.png 504w, https:\/\/media.bordier.com\/wp-content\/uploads\/2021\/11\/certificate_msg-300x141.png 300w\" alt=\"\" width=\"504\" height=\"237\" \/><\/p>\n<p>To resolve a problem that you may be having, the first thing that you want to check is that your computer\u2019s time and date are accurate. Because expired or not-yet-valid security certificates throw up warnings, having the date on your machine wrong could potentially cause security errors on many secure sites that you access.<\/p>\n<p>Additionally, if you have recently enabled new secure settings in a website, try disabling those settings and seeing if the warning messages go away. While this is not fix, it can give you a point to work from when communicating with the website owner to help them know how to fix the problems.<\/p>\n<p>One of the best things you can do if you encounter an error is to call your Relationship Manager or report the problem to:<\/p>\n<p>E-mail:\u00a0<a href=\"mailto:cs@bordier.com\">cs@bordier.com<\/a><br \/>\nTelephone: +65-6239-9988<br \/>\nOperating Hours: Mondays to Fridays, 9 am to 6 pm (Singapore)<\/p>\n<p>Ultimately, make sure to exercise discretion and never enter personal information in a website that throws an SSL error message.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-1491967 elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-heading\" data-id=\"1491967\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">General rules of behaviour on the Internet<\/h3>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-c4d76e5 elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-heading\" data-id=\"c4d76e5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4 class=\"elementor-heading-title elementor-size-default\">Warning: fraudulent e-mails (phishing)<\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-f89abbf elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-text-editor\" data-id=\"f89abbf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>\u201cPhishing\u201d e-mails are sent by conmen to lure surfers on to fake web pages designed to look like the websites of service providers such as banks and financial services companies. Users are asked to reveal passwords and access information, which the conman then uses to gain access to their account. Please also note that you should never send details of your secret eServices information via e-mail. Bordier &amp; Cie will never ask you for such information by e-mail or letter. For this reason you should ignore e-mails asking you to reveal confidential data, even when the sender of the e-mail seems familiar.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-61933f6 elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-heading\" data-id=\"61933f6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4 class=\"elementor-heading-title elementor-size-default\">SMS Spoofing<\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-3912243 elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-text-editor\" data-id=\"3912243\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>SMS spoofing uses the short message service (SMS) to set who the message appears to come from by replacing the originating mobile number (sender ID) with alphanumeric text. Spoofing has both legitimate uses (setting the company name from which the message is being sent, setting your own mobile number, or a product name) and illegitimate uses (such as impersonating another person, company or product).If you suspect any SMS spoofing, you should notify Bordier &amp; Cie immediately by calling your Relationship Manager.<\/p>\n<p>Bordier &amp; Cie will never request for your personal details via SMS.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-e464439 elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-heading\" data-id=\"e464439\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4 class=\"elementor-heading-title elementor-size-default\">Spyware<\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-5d5a57b elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-text-editor\" data-id=\"5d5a57b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>It is a software inserted onto your computer that collects information about you and your internet traffic. It usually gets stored onto your computer unknowingly when you download software, games, screensavers, etc. from unknown websites and it claims to improve your computer\u2019s performance. It can be used maliciously to gain access to your confidential personal data such as your passwords, PINs and internet browsing history.<\/p>\n<p>you have installed any software that claims to speed up your internet connection, or have additional third-party toolbars on your browsers, then you may be using software that has the ability to track your internet sessions. We recommend that you uninstall this software.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-e988daa elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-heading\" data-id=\"e988daa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4 class=\"elementor-heading-title elementor-size-default\">Keylogging<\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-e19beb2 elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-text-editor\" data-id=\"e19beb2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Keylogging is a form of Spyware online fraud where the keys inputted on a keyboard is captured, typically in a covert manner so that the person using the keyboard is unaware that their actions are being monitored.<\/p>\n<p>The using of One-Time Signature generated by your Devise (Smart Card and Calculator) is keylogger safe as each PIN is invalidated as soon as it is used. Install anti-spyware applications which are able to detect and disable\/cleanse keylogging software.<\/p>\n<p>Keylogging on mobile phone captures and transmit information including email, SMS and keystrokes on the cell phone without the user of the phone being aware of it. Think before downloading applications. Review the privacy policy and understand what data (location, access to your social networks) an application can access on your device before you download it.<\/p>\n<p>If you did not expect any message or connection attempt to your mobile device, take precaution by declining the connection as this may be an attempt to send a malicious program to your mobile device. Always decline such attempts in connection when in doubt.<\/p>\n<p>Avoid downloading Bordier &amp; Cie Mobile application from any site unless it is from the Apple App Store.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-38f6e05 elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-heading\" data-id=\"38f6e05\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4 class=\"elementor-heading-title elementor-size-default\">Pretext Calling<\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-ddfa8ae elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-text-editor\" data-id=\"ddfa8ae\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Pretext calling is defined as a deceptive means of obtaining personal information and unauthorised disclosure of customer financial information. Fraudsters may pretend as bank officers to obtain your account number or credit card number and other information required. Upon obtaining such information, the fraudsters may call your bank posing as you, using the information stolen to take over your identity in order to perform transactions using your account.<\/p>\n<p>Another form of pretext calling is when fraudsters request victims to confirm transactions that were purportedly made on victims\u2019 credit cards. When victims inform fraudsters that they do not have such credit cards, the victims are provided with a fake Bank telephone number in order to lodge a report. Upon calling, the fraudsters will request for victims\u2019 personal information which will subsequently be used for fraudulent activities.\u00a0Be aware that Bordier &amp; Cie will never request for your personal or financial information through SMS or telephone calls and will never ask anyone to transfer money to any third party account.<\/p>\n<p>Monitor and pay attention to your regular credit card and bank statements to ensure your transactions are accurate.<\/p>\n<p>Do not share personal information, such as account numbers, passwords, National Registration Identity Card (NRIC) number and other personal information over the telephone, email, SMS or internet, unless you know who you are dealing with.<\/p>\n<p>Store your personal information in a safe place and shred your old account statements, and any other correspondences prior to disposing them.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-f77d87f elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-heading\" data-id=\"f77d87f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4 class=\"elementor-heading-title elementor-size-default\">Pharming<\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-eedb73a elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-text-editor\" data-id=\"eedb73a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<p class=\"elementor-widget-container\">Pharming is a scamming practice in which a malicious code is installed on a personal computer or server, misdirecting users to fraudulent websites without their knowledge or consent. Pharming can be conducted either by changing the host file on a victim\u2019s computer by exploitation of a vulnerability in DNS server software. If you access websites which requires your personal information, ensure the website address has a https:\/\/ in its URL.<\/p>\n<\/div>\n<div class=\"elementor-element elementor-element-0e0a1ce elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-heading\" data-id=\"0e0a1ce\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4 class=\"elementor-heading-title elementor-size-default\">Telephone Tapping<\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-acda712 elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-text-editor\" data-id=\"acda712\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Telephone Tapping is the unauthorized monitoring of telephone and internet conversations and\/or key tone by a third party. Telephone Tapping is possible on a public switched telephone network and can be difficult to detect. To minimize the risk, consider disabling your mobile telephone\u2019s Bluetooth connection to prevent any unauthorized access to signal sent from and to your telephone.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-829954f elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-heading\" data-id=\"829954f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">Protect your PC<\/h3>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-b774a16 elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-heading\" data-id=\"b774a16\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4 class=\"elementor-heading-title elementor-size-default\">Keep your virus protection software up to date<\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-4a8d692 elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-text-editor\" data-id=\"4a8d692\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<p class=\"elementor-widget-container\">Install an anti-virus program on your computer and ensure that updates are downloaded regularly (at least once a week). Most programs have an automatic update function. These will help prevent unauthorized access to your computer.<\/p>\n<\/div>\n<div class=\"elementor-element elementor-element-50310e1 elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-heading\" data-id=\"50310e1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4 class=\"elementor-heading-title elementor-size-default\">Update your browser and operating system<\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-8a3a3d5 link-underline elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-text-editor\" data-id=\"8a3a3d5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Always use the most recent version of your browser and operating system, and take particular care to install the latest security patches. Microsoft offers regular updates on its own website, and your operating system can be set to search for relevant updates automatically. Apple offers a similar service. Modern browsers offer such a wide range of functions that they are very complex and vulnerable to programming errors, some of which can pose a security threat. For this reason you should install the latest patches whenever possible, and deactivate functions you don\u2019t need. You should also consider whether another browser may give you better security.<\/p>\n<p>You will find the latest versions of common browsers at the following addresses:<\/p>\n<p>Microsoft Internet Explorer : http:\/\/windows.microsoft.com\/en-us\/internet-explorer<br \/>\nMozilla\/Firefox :\u00a0<a href=\"https:\/\/www.mozilla.org\/firefox\">https:\/\/www.mozilla.org\/firefox<\/a><br \/>\nSafari :\u00a0<a href=\"https:\/\/www.apple.com\/safari\/\">https:\/\/www.apple.com\/safari\/<\/a><br \/>\nChrome :\u00a0<a href=\"https:\/\/www.google.com\/chrome\">https:\/\/www.google.com\/chrome<\/a><\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-2486f50 elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-heading\" data-id=\"2486f50\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">Reporting<\/h3>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-b82d2e8 link-underline elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-text-editor\" data-id=\"b82d2e8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>If you suspect that there has been any unauthorized breach of your accounts online, or that an online transaction has taken place that you did not initiate, it is important for you to inform us first hand. Not only that, immediately notify the bank should you encounter any issues, difficulties or irregularities.<\/p>\n<p>Security incidents will be escalated to our technical support staff for evaluation. If any breach of security appears to have occurred, the bank will investigate it further.<\/p>\n<p>It is strongly advised that you check your accounts on a regular basis to ensure they are authorized activities on their account, and if you notice something suspicious to contact the customer service immediately.<\/p>\n<p>You are always encouraged to login to E-Services from your browser by typing https:\/\/eservices.bordier.com into the address bar or add Bordier &amp; Cie to your list of favourites. Do not follow links from an email, letters, etc.<\/p>\n<p>Protecting our customers\u2019 accounts and personal information is one of our highest priorities. You can contact our client services at the following contact details:<\/p>\n<p>E-mail:\u00a0<a href=\"mailto:cs@bordier.com\">cs@bordier.com<\/a><br \/>\nTelephone: +65-6239-9988<br \/>\nOperating Hours: Mondays to Fridays, 9 am to 6 pm (Singapore)<\/p>\n<p>It is important that you do your part to ensure banking online is done in a safe and secure manner. Bordier &amp; Cie shall neither be liable for acting upon instructions nor obliged to investigate the authenticity or authority of persons effecting your instructions or verify the accuracy and completeness of your instructions. Such instructions shall be deemed irrevocable and binding on you upon receipt by Bordier &amp; Cie notwithstanding any error, fraud, forgery, lack of clarity or misunderstanding in respect of the terms of such instructions.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-b817946 related-pages-list elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-no elementor-widget elementor-widget-icon-list\" data-id=\"b817946\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n<div class=\"elementor-widget-container\"><\/div>\n<\/div>\n            <div class=\"acf-innerblocks-container\"><\/div>        <\/div>\n    <\/div>\n<\/section><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover right-text\" style=\"min-height:10vw;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-black-background-color has-background-dim-20 has-background-dim\"><\/span><img alt=\"\" loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"907\" class=\"wp-block-cover__image-background wp-image-5549\" alt=\"\" src=\"https:\/\/www.bordier.com\/wp-content\/uploads\/2024\/10\/Rectangle-scaled.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/www.bordier.com\/wp-content\/uploads\/2024\/10\/Rectangle-scaled.jpg 2560w, https:\/\/www.bordier.com\/wp-content\/uploads\/2024\/10\/Rectangle-300x106.jpg 300w, https:\/\/www.bordier.com\/wp-content\/uploads\/2024\/10\/Rectangle-1024x363.jpg 1024w, https:\/\/www.bordier.com\/wp-content\/uploads\/2024\/10\/Rectangle-768x272.jpg 768w, https:\/\/www.bordier.com\/wp-content\/uploads\/2024\/10\/Rectangle-1536x544.jpg 1536w, https:\/\/www.bordier.com\/wp-content\/uploads\/2024\/10\/Rectangle-2048x726.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading has-text-align-left has-large-font-size\">Contactez <em>notre \u00e9quipe<\/em><\/h4>\n\n\n\n<p class=\"has-small-font-size\">Vous \u00eates notre point de d\u00e9part, vos int\u00e9r\u00eats et les n\u00f4tres sont parfaitement align\u00e9s. Contactez-nous d\u00e8s aujourd&rsquo;hui.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill blured\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.bordier.com\/fr\/contactez-nous\/\"><strong>CONTACT<\/strong><\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"featured_media":0,"parent":4679,"menu_order":40,"template":"","class_list":["post-4688","legal_compliance","type-legal_compliance","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.bordier.com\/fr\/wp-json\/wp\/v2\/legal_compliance\/4688","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bordier.com\/fr\/wp-json\/wp\/v2\/legal_compliance"}],"about":[{"href":"https:\/\/www.bordier.com\/fr\/wp-json\/wp\/v2\/types\/legal_compliance"}],"version-history":[{"count":0,"href":"https:\/\/www.bordier.com\/fr\/wp-json\/wp\/v2\/legal_compliance\/4688\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.bordier.com\/fr\/wp-json\/wp\/v2\/legal_compliance\/4679"}],"wp:attachment":[{"href":"https:\/\/www.bordier.com\/fr\/wp-json\/wp\/v2\/media?parent=4688"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}